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Our Privacy Policy

Effective Date: 15 December 2024

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Introduction

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Welcome to Atlas Wellness ("we," "us," or "our"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website atlaslsv.com, use our services, or interact with us.

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By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

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1. Information We Collect

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We may collect and process the following categories of personal information:

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Personal Identifiable Information (PII): Name, email address, phone number, and other contact details you provide when signing up for classes, newsletters, or creating an account.


Payment Information: Details necessary to process payments for yoga classes or related services, such as credit card details (processed securely by third-party payment gateways).


Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our website.


Health Information: If voluntarily provided, details such as physical conditions or fitness goals related to your participation in our sessions.

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2. How We Use Your Information

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We use your information for the following purposes:

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- To provide and manage our sessions and services.
- To process payments and bookings securely.
- To communicate with you, including responding to inquiries and sending updates about sessions, promotions, and news.
- To improve our website’s functionality and user experience.
- To ensure compliance with applicable laws and regulations.

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3. Sharing Your Information

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We respect your privacy and will not sell, rent, or disclose your personal information to third parties, except in the following circumstances:

 

Service Providers: We may share your information with trusted service providers (e.g., payment processors, email marketing platforms) who assist in delivering our services.

 

Legal Obligations: When required by law or to protect our rights, we may disclose your information to regulatory authorities or law enforcement.

 

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

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4. Data Security

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We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. Despite these efforts, no data transmission or storage system can be guaranteed as 100% secure.

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5. Your Rights

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Under South African privacy laws, you have the following rights:

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Access: Request details of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
Objection: Object to the processing of your information for specific purposes, such as direct marketing.

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To exercise your rights, please contact us at info@atlaslsv.com.

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6. Cookies and Tracking Technologies

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Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

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7. Links to Third-Party Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing personal information.

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8. Children’s Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request its deletion.

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9. Updates to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page, and the effective date will be revised accordingly.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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Email: info@atlaslsv.com
 

Thank you for trusting us with your information. We are committed to safeguarding your privacy while providing exceptional services.

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